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Hello!

I'm Doctor Tiffany Thompson, DNP, RN, CPHQ — a Healthcare Consultant and Leadership Trainer. I am committed to facilitating impactful change in individuals' lives and healthcare organizations' quality improvement and patient outcomes. Doctorally prepared in Population Health and Executive Leadership with specialized expertise in Nursing Practice, Quality Improvement, Regulatory Compliance, Cancer Care, and Leadership Development, I bring a comprehensive approach to identifying and addressing the critical gaps and barriers that challenge patients and healthcare systems today.

Certified as a Leadership Coach and Trainer with the John Maxwell Leadership Team, I cultivate strong leaders who inspire their teams and create meaningful, fulfilling work environments.

My personal journey as a cancer survivor, after facing extensive treatment for breast cancer, has only strengthened my resolve as a healthcare leader and clinician to effect positive change. My experience has deepened my commitment to improving the quality of care, ensuring that every healthcare organization protects the precious patients they serve and the amazing clinicians who care for them. 

 

I would be honored to collaborate with you and bring our strengths together to bridge gaps and positively impact you personally and/or your organization. Let’s work together to create a safer, healthier future for you, your patients, and your teams.

 

Leadership Training & Coaching

One of my greatest strengths is developing leaders who can perform effectively under pressure while staying connected to the purpose behind their work. I partner with leaders and teams to strengthen self-awareness, communication, and accountability—helping them lead with clarity, confidence, and consistency.

In today’s demanding environments, it’s easy for leaders to become overwhelmed or disconnected. Through coaching and education, I help professionals reconnect to their “why,” navigate challenges with intention, and lead in a way that drives both results and fulfillment.

HIGH ROAD LEADERSHIP

Customized training for your team on High Road Leadership Principles

  • 2-Day Facilitated Teaching and Workshop

  • 1-Day Facilitated Teaching and Workshop

  • 1/2 Day Facilitated Teaching with Exercises

  • Group mastermind and team coaching

EVERYONE COMMUNICATES FEW CONNECT

Customized training for leaders on the power of connection.

  • 2-Day Facilitated Teaching and Workshop

  • 1-Day Facilitated Teaching and Workshop

  • 1/2 Day Facilitated Teaching with Exercises

  • Group mastermind and team coaching

THE 21 IRREFUTABLE LAWS OF LEADERSHIP

Customized training for your team on the 21 Irrefutable Laws of Leadership

  • 2-Day Facilitated Teaching and Workshop

  • 1-Day Facilitated Teaching and Workshop

  • 1/2 Day Facilitated Teaching with Exercises

  • Group mastermind and team coaching

THE LEADERSHIP GAME

I will facilitate a fun, engaging experience designed to help you and your team discover and implement core leadership principles and values. This game is designed to bring positive, powerful connection, dialogue, and transformation to you and your teams. 

LEADERSHIP COACHING

1:1 coaching for leaders facing challenges with:

  • Managing people

  • Navigating transition

  • Problem-solving

  • Finding joy and meaning in their work

  • Staying connected to the high call of leadership

Healthcare Consulting

 My consulting practice focuses on strengthening clinical quality, patient safety, and regulatory compliance across healthcare organizations. I partner with teams to identify breakdowns in care delivery, standardize high-risk clinical processes, and improve documentation and monitoring practices. By aligning operations with CMS Conditions of Participation and accreditation standards, I help organizations deliver consistent, high-quality care while maintaining continuous survey readiness.

REGULATORY COMPLIANCE & SURVEY READINESS

Enjoy peace of mind knowing your organization is survey-ready at all times!

  • Comprehensive risk analyses and mock surveys

  • Detailed reports of risk and deficient findings

  • Mitigation strategies for compliance

  • Skilled alignment with CMS Codes of fFederal Regulation, as well as standards of The Joint Commission, and the Accreditation Commission on Health Care

POST-SURVEY MITIGATION & PLANS OF CORRECTION

I help the organizations identify solutions, strategies, and measures for sustaining improvement and compliance post-survey. ​

  • Expert assistance with writing Plans of Correction after deficient citations

  • Strategies for immediate compliance after Immediate Jeopardy events 

  • Comprehensive resolution after Conditions of Participation citations

POLICY & PROCEDURE REVIEW AND PROCUREMENT

Strong policies are essential for maintaining high standards of patient care, operational efficiency, organizational protection, and regulatory compliance.​

  • Comprehensive policy and procedure review to ensure all requirements for compliance are met

  • Strategies for aligning policies and procedures across systems

QUALITY IMPROVEMENT PROGRAM DEVELOPMENT & IMPLEMENTATION

I assist organizations with implementing quality improvement initiatives that promote patient safety, reduce risks, and enhance care outcomes.

  • Development of QAPI Plan

  • Data analysis

  • Review of performance metrics

  • Contracted Services review

  • Implementation of Evidence-Based Practice to foster positive outcomes and sustain quality improvement

PROFESSIONAL SUPPORT & COLLABORATION

Utilize my knowledge and experience to enhance operational efficiency by analyzing workflows, staffing, resource allocation, and patient care protocols to identify areas for improvement. The goal is to optimize productivity while maintaining high standards of patient care.

Currently licensed to practice in 44 US states, I may function in temporary or part-time capacities to fill in the gaps or assist clinicians and teams with time-consuming tasks such as quality reviews, adverse event investigations and reviews, data gathering/reporting, policy development and management, development of education and training, and more

Writing &
Public Speaking

As the author of HELD: Faith, Medicine, and a Life Rewritten by Cancer and currently writing Steady Your Boat, I use both clinical insight and personal experience to help individuals navigate life’s most difficult seasons with clarity, strength, and faith.

Through writing and public speaking, I equip audiences with practical tools and perspective to advocate for themselves, navigate the healthcare system, and remain grounded in the midst of uncertainty.

I regularly speak on:

  • Women’s health

  • Breast health

  • Cancer care and navigation

  • Self-advocacy in healthcare

  • Resilience through adversity

  • Faith-centered encouragement

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"Dr. Thompson exudes confidence, compassion, and honor. When I met her, she imediately made me feel as an equal. She possesses an innate ability to make me feel better about myself and that has driven me to want to perform at a higher level. Working with her, growing in our professional relationship, I began to desire to do "more." She helped me understand that we must constantly strive to better ourselves for the benefit of others. She made me see thta the work I was doing was impacting the future of the better, and she highlighted the importance thereof. The seeds she planted in me grew into me pursuint my doctorate, becoming a professor, and mentor to others. I can attenst that without Dr. Thompson, I would not be as far along in my journey today."

Professional Nurse Educator - Coaching Client

Partner with Purpose. Lead with Impact.

Contact Me:

937.694.6156

tiffany@phillipsthompson.com

Thanks for your message!

© 2026 Phillips Thompson Consulting, LLC

All rights reserved.

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